Customers will check in and select the 'Click & Collect' service.
Insert order number
They will then be asked to insert their order number.
Collect
Staff will prepare the order and have it ready to be collected.
Mobile Check-in
Automate the process by scanning the QR code displayed. All live information will be shown on the phone. Customers can now move to the next step to pick up the item.
Kiosk Check-in
Use a ticket machine to pick up an order. Customers will use their order number to fill out a form notifying the store they have arrived. They can now move to the next step to pick up the item.
Why use Click & Collect?
Click & Collect is a delivery method that allows the consumer to make an online purchase through the company's website or app and pick up the order at the store or a nearby pick-up point.
Order online and don’t wait in line. With QCherga Click&Collect, customers know when their order is ready. Eliminate your brand’s logistical costs for the customer.
An experience shaped by uniting the physical and digital world and by solutions that make everyday life easier. This logistics modality is a retail trend that offers more savings and more sales opportunities for retailers.
You can execute Click & Collect with our Digital Ticket Web-App
The Digital Ticket Web-App is prepared for the latest users. Scan a QR code to receive a link that automatically opens the Web-App.