AIRPORTS & AIRLINES

Focus on what matters most: the passenger experience

From check-in to boarding – and every step in between – QCherga helps Airports and Airlines deliver fast, efficient and stress-free service with flexible queue management and remote support systems.

Improving Passenger Experience for Airports and Airlines

Discover how QCherga helps reduce wait times, improve passenger flow, and keep service counters running smoothly.


Our solutions allow both Airports and Airlines to stay closer to their passengers - offering quick access to support, clear information, and an organized experience from arrival to gate.


Our Solutions for Airports & Airlines

Tailored solutions to improve every passenger journey.

Airports

Queue Management & Slot Times

Manage queues and passenger experience efficiently.

Improve service counters with paper and digital tickets, smart slot time systems, and real-time queue organization. Add remote video assistance to support passengers anytime, even when local staff isn’t available.

Airlines

Passenger Service Desk & Remote Support

Support passengers – anywhere, anytime.

From lost baggage and canceled flights to boarding pass issues, airlines can stay available 24/7 at any airport, even without a physical counter. With QCherga’s remote assistance, passengers join a video call by simply scanning a QR code.

Key Benefits of Our Solutions

Improve passenger satisfaction and optimize operations.

Shorter Waiting Times

Minimize queues and speed up check-in, security, and boarding, giving travelers a smoother, more efficient airport experience.

Smart Passenger Flow
Travelers can easily view and select available services, simplifying their journey and reducing confusion within the airport.
Better Use of Staff
After choosing a service, travelers receive a numbered ticket, efficiently guiding them to their designated service area.

Reliable Cloud Infrastructure

Our solutions operate securely on Azure and Amazon AWS, ensuring reliable, scalable service across airport operations

Remote Video Assistance
Support passengers anytime through real-time video calls, directly from kiosks, PODs, or their own smartphones.
Insightful Analytics

Leverage real-time insights to make data-driven decisions, improving passenger flow and operational efficiency throughout the airport.

Our Solutions in Action

Helping airports and airlines around the world improve passenger experience.

See QCherga in Action

Discover how our solutions can transform your customer journey.
​Schedule your personalized demo today.