Service
Counter
The essential tool to manage and serve customers with impeccable organization and time management.
How to use Counter
Set up your counter
Decide how to call your customers, via WiFi buttons or automatically.
Be ready
Be ready
Manually or automatically, staff are prepared to attend to customers needs.
Call customers
You can now attend to customers needs and provide services by calling them.
Access Counter where your customers need you
Manage Queues
Service Desk welcomes clients and visitors with the help of a staff member.
Get more visitors influx
A powerful tool suited to specific journeys with more complex flows.
Counter to suit your needs
Create Service Desks according to your requirements.
Staff can operate Service Desks individually.
Set up Logic
Set up Logic
How many branches does your brand have? Add accounts for multiple users of QCherga Platform in Backoffice.
Staff can easily call customers and have helpful, relevant information about the visitors.
Start calling customers
Once set up, your brand can operate logically.
Whether via WiFi-buttons or intelligent calling of customers, start managing queues the most efficient way with QCherga.
Why use Counter?
Reduce traffic and congestion
With staff members helping clients register for your services, lines get shorter and in-store confusion tends to disappear.
Make queues more agile
Make queues more agile
Staff will help customers to feel comfortable and free to walk into the store to see other products while waiting to be served.
Click and serve
Help customers feel included and informed. Upon their turn, call them using QCherga Platform features. Call them automatically.
Advantages
Less stress outside and inside stores
Reduce traffic and congestion
Give customers a clear overview of times and spaces
Avoid staff getting stuck at front door
Avoid staff getting stuck at front door
Modernize your brand
Serve customers well
Industry Solutions
we improve customer service on all major verticals
Hypermarket
Shopping
Grocery store
Clothing outlet
Sporting goods retail
